Frequently asked questions

ProfitPilot is a Shopify profit analytics platform that shows true revenue, COGS, margin trends, profit leaks, AI recommendations, and downloadable reports from one dashboard.

Yes. Every plan includes a 14-day free trial so you can connect your store, review your first reports, and evaluate the platform before billing starts.

Starter is $19/month for 1 Shopify store, basic profit analytics, a weekly AI report, and email support. Pro is $49/month for up to 3 Shopify stores, advanced analytics, daily AI insights, competitor tracking, and priority support. Enterprise is $99/month for unlimited stores, custom reports, a dedicated account manager, API access, and an SLA guarantee. Pro can add extra stores for $19 each per month.

No. ProfitPilot uses read-only Shopify access. We analyze your data and surface recommendations, but we never modify your products, orders, prices, or settings.

Yes. Data is encrypted at rest with AES-256 and in transit with TLS 1.3. Shopify access is read-only, and we maintain documented data retention, incident response, and responsible disclosure processes.

Most merchants connect a store in under 2 minutes. You can also explore the full dashboard immediately with demo data before linking a real Shopify store.

Yes. You can cancel anytime before the next billing cycle. Paid subscriptions are billed in advance and are non-refundable once the billing cycle starts, except where required by law.

ProfitPilot works with all major Shopify plans, including Basic Shopify, Shopify, Advanced Shopify, and Shopify Plus.

From the dashboard, open Shops and disconnect the store, or uninstall ProfitPilot from Shopify. We revoke access and follow our retention policy for cached data and tokens.